‘There was development of knowledge, skills and experiences shared from different crisis centres on how to improve counselling through the telephone,’ shared a participant of the recent online telephone counselling exchange. The exchange was convened by the Pacific Women Support Unit, in collaboration with the Australian High Commissions in Solomon Islands, Tonga and Vanuatu, for counsellors and caseworkers in November. Participants were from the Vanuatu Women’s Centre, Solomon Islands’ Christian Care Centre (CCC) and the Family Support Centre, Tonga National Centre for Women and Children (TNCWC) and Tonga Women and Children Crisis Centre (WCCC).
